Today, Law No. 1349-IX came into force, which will provide debtors with protection from unscrupulous collectors. The Verkhovna Rada adopted it as a whole on March 19 of this year.

This is reported by "

The law establishes new requirements for creditors and collection companies:.

their compliance with ethical behavior when interacting with the debtor;

informing the debtor in case of attraction of a collection company or assignment of the right of claim to a new creditor;

conclusion of contracts only with companies included in the register of collection companies, which is maintained by the NBU;

conclusion of a consumer loan agreement by first informing the consumer about the possibility of attracting a collection company in case of non-repayment of the debt within the prescribed period;

the presence in the consumer loan agreement of a reference to the consumer's right to contact the NBU in case of violation of the legislation in the field of consumer lending.

According to Getmantsev, the law also establishes requirements for interaction with the consumer during the settlement of overdue debt..

In particular, during the first communication, the creditor or the collection company must provide their name, the legal basis for the appeal and the amount of overdue debt, and, at the request of the consumer, also provide the relevant documents within seven working days..