The virus attack on Ukraine still blocks the work of the local service center.
This is reported by the correspondent of the Ukrainian Information Service.
Work to eliminate problems after the cyber attack of the Petya virus. A still in the Odessa branch of "Ukrtelecom". Many subscribers of the provider were left without telephone communication and Internet access.
According to one of the company's customers, the phone of the "hotline" of "Ukrtelecom" for about a week does not work.
Operators do not work. Wait at least the whole day, you still do not answer anybody. I've been knocking on the rail for a week, "he says..
Service center "Ukrtelecom" in Ekaterinenskaya street is open, but its employees do not know how to help subscribers. On the request for the provision of customer services are sent to call the "hot line", which does not work.
After a week of unanswered calls, I came to their office.
But I was immediately sent home by an employee named Stephanie, citing a virus attack. I did not give any specific dates, just gave the number of the "hot line" that does not work. People come with complaints, but they do not want to listen and do not really explain anything. In the country, almost all businesses have moved away from the virus attack, but "Ukrtelecom", apparently, is not in a hurry to fulfill its obligations to subscribers, "complains the company's clientele.