Ukrzaliznytsya trains are still running with delays - flights on international routes and long-distance domestic routes are most late, in particular Kyiv-Budapest, Kyiv-Vienna, Chelm-Dnepr, Kharkiv-Odessa and Przemysl-Kharkiv. Passengers are informed about all changes through a mobile application and push notifications, and free waiting rooms, indestructibility points and assistance from duty officers are organized at stations.

Ukrzaliznytsia reports this.. In the event of a threat, passenger trains are directed, if necessary, to alternative, safer routes.

Such solutions mean longer travel times, but help preserve the life and health of passengers. According to railway workers, the situation is complicated by weather conditions, delays at the borders, and restrictions in the energy system, but traffic does not stop. Ukrzaliznytsia does not hide that due to the use of detour routes, delays will continue in the future.

All available channels are used to promptly inform passengers. The Ukrzaliznytsia mobile application has an online display with the current status of trains. Additionally, the uz-vezemo portal operates, where traffic updates are published.

Passengers who already have tickets are sent individual push notifications with delay forecasts, information about transfers, bus transfers and international connections. The company advises to check whether notifications are enabled in the application so as not to miss important updates. During frosty weather and delays, all paid waiting rooms for passengers with tickets were made free. Invincibility points are already functioning at more than 100 stations.

Special attention is paid to international flights. For example, a difficult situation arose in Kholm the day before, because the train was delayed at the border, and the station was under reconstruction, which limited the possibilities for heating and information. After negotiations with the Polish side, the problem was resolved - now additional locations are being deployed for comfortable waiting, warmth and consultations for passengers.

In cases where trains arrive after curfew, transportation by bus will be organized together with local authorities. Agreements have also been reached with Polish colleagues on bus “safety net” for international connections..

Due to the unstable schedule in the coming days, at least until January 22 - the moment the updated schedule is launched taking into account safe routes - passengers are advised to plan transfers with a reserve of 3-4 hours. This will avoid travel disruptions in the event of additional delays. As of now, the most delayed trains are:.