In the application " This is a loyalty program on which passengers accumulated bonus points and could spend on discounts in various partner companies. After the cyber attack on the company, all the bonuses disappeared, and the Ukrainians filled up the Uz with complaints and requests to return the accumulated points, because they were collected for months and even years.
In addition, the UZ added bonus 10 thousand. Balls to each passenger. This is one of the promised compensations for the inconvenience that customers faced as a result of cyber attack.
It is also noted that the bonus program was not available for 13 days, and during this time passengers bombarded the company with questions about their points. "
" We continue moving, ”said.
Previously, the company has already restored all the main and number of additional online functions.
In particular, the application again displays railway tickets that were bought before cyber attacks.
So, each user of the application can restore his ticket purchased earlier. To do this, you need:.
A number of additional online services are also returned:.
The company is also working to restore verification through DIA. PIDSPIS AND AUTOMISE Tickets.
Recall, " As a result, digital services, including the entire online ticket-buying system, were temporarily disconnected.