Despite the war, Ukrainians must pay utility bills on time. In particular, it is necessary to pay monthly for gas and provide gas meter readings. There are cases when a household consumer made a mistake when paying a gas bill. On the Facebook page of the Naftogaz of Ukraine company they told what to do in this case.

The company explained that if the client indicated his details in the payment instructions or transferred money to someone else’s current account, this situation can be corrected.

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To do this you need:.

write a free-form application for a refund of the overpayment;

add a copy of your passport and identification code to the package of documents;

take a clear photo of a bank receipt (not a check from a terminal) with an erroneous payment and submit them in one of the convenient ways: by email client@gas. ua or by mail to the address: 25009, g. Kropyvnytskyi, Sobornaya street, 1A, LLC "

“If funds need to be returned to the card, send a certificate with bank details, and in order to transfer money to the correct personal account, send a transfer application,” the message says.

Earlier we wrote that some Ukrainians began to receive a third payment for gas. Lawyer of the Law Office "