Law enforcers say that in the evenings the special line is overloaded and it is recommended to write down numbers of the duty units of the district police departments in the phone book.

Residents of Odessa increasingly complain that the police have long gone to the call, and the line "102" is difficult to get through the first time. Angry messages from Odessa publish in social networks. The correspondent of "Today" tried to understand the situation and found out what to do if the "102" line is not answered by the operator.

An answering machine and turn On the night of July 1 to July 2, at the intersection of Malaya Arnautskaya and Rishelyevskaya streets, the company of tipsy guys robbed a young girl. As the victim herself stated, the passer-by saved her, and on the line "102" they did not answer the call for a long time.

"The police reacted not with the first and not with the third call, but with me for the second time call up and find out the circumstances," - wrote Nika Kiyanitsa.

It should be noted that this is not the first time when the injured residents of Odesa complain about the work of the police station dispatchers. As reported by local residents, sometimes there is some time to wait on the line, listening to the "answering machine".

"I'm calling 102. Ten minutes I'm calling. "It's a pity, usi operators hare," answers the answering machine, "- wrote on July 15, Odessa Andrej Kireev.

At the same time, other residents of the city claim that on line "102" the answering machine asks them to wait and calls the assigned sequence number in the queue.

What to do if your call is not answered The problem with the failure of the work of the "102" line was confirmed in the press service of the city patrol police. According to the speaker of the patrol Odessa Alla Marchenko, because of this, there are sometimes problems with prompt information about the offense.

"All such moments with the failure of the work of the" 102 "line are reported to the regional police. In addition, there is a shortage of personnel, especially in the Primorsky region. He is most in demand in cases of conflicts, "Alla Marchenko said..