Ukrainians often encounter a situation when during a trip to a store or a supermarket the goods on the shelf are listed with one price, but at the checkout it is punched at an overpriced. Consumers must waive their legal right to make a purchase at declared value.
This is on air "The Observer. LIVE "was declared by the lawyer Tatyana Lezhuh.
"We must understand that we must sell the goods at the cost that was displayed at the time when we took the goods from the shelf," she said..
The lawyer stressed that in this case the supermarket took upon itself a public obligation to sell "precisely this product at such a price".
"For this reason, any excuses that the price has changed at night and forgot to change the price tags, is not accepted," said Lezuh.
She expressed regret that in most cases many supermarkets do not value buyers, forcing people to pay extra money.
In such a situation, the lawyer said, one should basically uphold one's rights and call the administrator.
"We need to fix the situation as much as possible, in which you were - to photograph the price tag itself, which is indicated on the product, to make an audio or video recording.
When the administrator during the conversation understands that the conversation is being recorded, the conversation changes its pace and course, "she said..
"If this does not work, then you have every right to apply to the Consumer Protection Inspectorate, point out this violation and ask to check this store or supermarket," the lawyer added..
As reported by the "Observer", Ledzhuh explained how to act in case of aggressive actions of security guards in the supermarket.
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