Now Ukrainians will be able to complain about poor quality housing and communal services, referring to the hotline of the National Commission, which carries out state regulation in the energy and utilities sectors. This is reported Teplo.

In order to contact specialists, consumers should call (044) 204-70-72.

It is reported that the new service is structured as follows:.

For certain areas of regulation (electrical energy, natural gas, thermal energy, centralized water supply and sanitation);.

By categories of consumers (natural person, legal entity);.

By categories of issues (from the conclusion of a contract and accession to the structure of tariffs and measures for energy efficiency).

Thus, Ukrainians will be able to automatically receive answers to more than 50 frequently asked questions, the regulation of which falls within the competence of the NCRECU, and, if necessary, the consultation of an expert of the structural structural subdivision of the regulator. If we take into account the general dissatisfaction of consumers with the policy of NKREC and the quality of services, there will be many calls to the hotline.