In June, in DI, they launched internal beta testing of the first service using artificial intelligence created to help get popular digital documents. AI helping will accompany users of the application in the process of receiving public services, send certificates, and in the future will conduct the entire process of services.

The Minister of Digital Transformation Mikhail Fedorov spoke about this on the broadcast of the telemarathon. "

Together with AI Assistant, the first service can be launched, which can be obtained through it.

We are talking about income certificate.

The main task of such a Jeetent is to unload the contact center and answer citizens to any questions 100%, accelerate the provision of services, make it more convenient.

" And this is only one of the cases of optimization of work, ”Fedorov added.

At the same time, the minister explained that he did not want to introduce AI only because it is modern. “We want to solve the specific problems of people,” said Fedorov.