Clients of Ukrainian banks refuse branches when making payments - Privatbank data

14 February 2023, 15:03 | Economy
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Last year, almost 97% of clients of the state-owned Privatbank paid utility bills and other payments online through digital channels.. The press service of the bank writes about this with reference to Dmitry Musienko, member of the board of Privatbank for retail business..

He clarified that in 2022 70% of clients made payments in a smartphone and the Privat24 mobile application, another 18.5% of clients in the web version of Privat24.

“With the help of Privatbank self-service terminals, 3.7% of customers make payments, more than 3% use the regular payment service, 2% use other digital services.

In Privatbank branches, according to statistics for 2022, only 3.3% of clients make payments,” he added..

In total, over the past year, Privatbank's clients have carried out more than 670 million. utility and other payments totaling more than 560 billion. UAH.

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It was reported that the former top manager and co-owner of Privatbank and the current founder of Monobank, Oleg Gorokhovsky, disputes the nationalization of Privatbank, which took place in December 2016..




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