The Ministry of Reintegration appealed to the National Bank with a complaint about the actions of Privatbank, which allegedly blocks the accounts of clients living in the temporarily occupied territories if they cannot update their personal data.

Residents of Kherson, Zaporozhye regions and temporarily occupied Lugansk and Donetsk regions addressed the Ministry of Reintegration with similar complaints about the actions of Privatbank.

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At the same time, Privatbank states that the clients' accounts were not blocked.. However, they note that they continue to work to make the procedure for updating customer data with HERE as convenient and accessible as possible..

The banking institution notes that they asked customers to update information for security reasons, and not for the sake of blocking accounts.. "