Pensioners living in the temporarily occupied territories (TOT) or leaving there must undergo physical identification and submit the necessary data to the Pension Fund of Ukraine before April 1, 2026. If identification is not completed or information is not provided, pension payments may be suspended.. This was reported by the Pension Fund of Ukraine (PFU). Identification is a procedure that allows the state to verify that it is the pensioner to whom the funds are assigned who actually receives the payments.. It is used to prevent fraud and illegal receipt of social funds.

This is especially true for citizens living in temporarily occupied territories or who were forced to leave them. In such cases, the state must verify that the person does not simultaneously receive a pension from Ukraine and from the pension authorities of the Russian Federation.

That is why pensioners from these categories must inform the Pension Fund of Ukraine about the fact of non-receipt of payments from the Russian side. The requirement to submit appropriate confirmation applies to two main categories of citizens:.

If such pensioners have already undergone physical or video identification in the period from January 1, 2025 to February 1, 2026, but have not reported the absence of payments from the Russian Federation, they need to do this before April 1, 2026. If the pensioner does not submit confirmation of non-receipt of payments from Russia before the established deadline, the accrual of the pension may be automatically suspended. In this case, it will be possible to resume payments only after the necessary data appears in the Pension Fund system. After completing the procedure, pension payment will be resumed from the moment it was stopped.. This can be done in several ways, both online and offline..

The easiest option is through electronic services. To do this, you need to log in to your personal account on the electronic services web portal of the Pension Fund of Ukraine and in the “Remote notification” section, check the box stating that the pensioner does not receive payments from another state, in particular from Russia. You can also submit a message:.

The procedure can be completed remotely through the Pension Fund web portal or mobile application using the Diya system. Subscription. To do this, you need to log in to your account, confirm your identity through photo verification and enter the electronic signature code. After successful authorization, identification information will automatically appear in the user profile. Another option is to go through the procedure via video conference with a Pension Fund employee. During an online conversation, the pensioner must show his passport and answer several questions to confirm his identity.

You can sign up for such video identification through the Pension Fund portal or by phone through the contact center. Pensioners who are outside Ukraine can also confirm their identity. To do this, you need to contact a diplomatic institution of Ukraine - a consulate or embassy..

After confirmation, the data is transferred to the Pension Fund, which allows you to continue calculating your pension.. In this way, the state is trying to simultaneously ensure the payment of pensions to citizens and prevent cases of double financing.