In Ukraine, when replacing a driver’s license through Diyu, the photo is automatically pulled from the ID card or passport, and not from the previous license. If you want to control the photo in the document yourself, you should apply for a replacement through the Driver’s Account or the TSC of the Ministry of Internal Affairs and carefully check the image before confirming the application. Specialists from the Diya app spoke about this under one of their posts on social networks.. Social networks are actively discussing the story of a girl who replaced her temporary driver’s license with a permanent one through an application and was unpleasantly surprised by the result.

The photo with her new license turned out to be not the one she was used to, but pulled from her passport. The emotional message quickly spread across the network and caused dozens of similar confessions, because many Ukrainians did not even suspect that during the online ID replacement they actually did not select the photo manually. The girl ordered a replacement driver's license through Diya, expecting that the photo would remain the same as on the temporary license. However, when applying for a replacement driver's license, the application does not take the photo from the previous license. The system works on a different principle:.

This means that if your passport photo is old, bad, or simply not to your liking, it will automatically appear on your new driver’s license without any additional action on your part.. In Dii, when signing the application, the photo that will be in the new document is shown. But due to haste or inattention, users often simply confirm the application without paying attention to the image.

Formally, the system warns, but does not explain, that this is the only chance to see and evaluate the photo before the document is produced. If you want your new driver’s license to contain a photo from your previous license or to have another current photo, you should act differently.

The best option is to use the driver’s office or contact directly the TSC of the Ministry of Internal Affairs. When filling out an application, there is a separate field “Photo of the applicant”, where you can see which photo will go into the document and, if necessary, update it.

This method is suitable for those for whom the appearance of documents matters and who do not want surprises. The service for restoring or exchanging a driver’s license is provided both online and in service centers of the Ministry of Internal Affairs in the following cases:.