Ukrainians may not accrue payments of the Natskeshbek due to unconnected cash equipment, unregistered goods, the absence of a seller in the registry or technical failures. To avoid problems, before buying, you should check the goods through the site or scanner in the application application.

This is written by DIA. The National Cashback program provides for a return of 10% of the cost of Ukrainian goods purchased in stores participating in the program.

However, some Ukrainians are faced with the fact that cashback either does not enter the account or lingers for an indefinite time. This raises the question of the correct operation of the system and the possible causes of such situations.

The portal experts explain that the reasons for the non -access of cashback can be different. The most common is that the store where the purchase was made did not connect the cash equipment to the program. This means that even if the product meets the conditions of the program, the purchase is simply not fixed in the National Skashbek system, and, accordingly, the payment is not made.

Another important reason is the lack of goods in the program registry. It is important to understand that even if there is a “made in Ukraine” mark on the packaging, this does not guarantee the automatic participation of the goods in the program. To check whether the product is included in the list, users can use the official website of the "

In addition, cashback may not be accrued if the store or seller is not registered in the program. This is a common problem, since some retail outlets or online stores, even selling Ukrainian goods, did not join the Natskeshbek. Before buying, you should check if there is a seller in the list of official participants in the program - this can be done through a special registry on the site. Another possible reason is technical failures in the operation of cash equipment or payment terminal.

If when paying there are problems with reading the goods or registering a transaction, the system may not fix the purchase as appropriate program conditions. In this case, it is recommended to contact the Support Service of the store or representatives of the "

Despite all these nuances, the NTskashbek program continues to work, and the mechanisms of its functioning will gradually improve. Ukrainians are advised to always check the compliance of the goods with the program, monitor whether the store is connected to the "