Ukrainians continue to receive pensions and social benefits. Some pensioners must undergo an identification procedure in order to receive a pension.. The Main Directorate of the Pension Fund of Ukraine (PFU) in the Lugansk region told how a person with hearing and speech impairment can undergo physical identification.

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The Fund explained that the law provides for the opportunity to undergo physical identification not only at PFU service centers (where a person applies in person), but also online:.

through your personal account on the PFU electronic services web portal using a remote qualified electronic signature “Diya”. Subscription\;

via video conferencing with the territorial body of the PFU.

The Fund noted that if a pensioner, for health reasons or for other reasons, needs physical accompaniment by a personal assistant or assistant during video identification, he notes this in the application. People with hearing or speech impairments may indicate in their identification application that they require a sign language interpreter for the session..

“In the statement “Identification in video conferencing” in the field “Type of service that must be provided during video identification”, the type of service desired is noted: “physical accompaniment” or the provision of a “sign language interpreter,” the message says..

If an application for video identification through the PFU Contact Center is submitted by an assistant of a person with hearing or speech impairment, information about the need for physical accompaniment or a sign language interpreter is communicated to the operator who generates the application for identification.

Let us remind you how pensioners can undergo identification abroad at diplomatic institutions.