Despite the war, Ukrainians continue to receive subsidies for housing and communal services. They want to simplify the procedure for assigning a subsidy. Service providers will publish data on their household consumers on the portal of the Pension Fund of Ukraine (PFU), which will speed up the process of obtaining assistance. This was reported by the press service of the NEURC..

The National Commission for State Regulation in the Spheres of Energy and Utilities (NEURC) adopted a resolution "

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The document provides for the establishment of more effective communication between contractors / providers of housing and communal services and PFCs. The procedure for accessing information on current prices and tariffs for utilities will also be optimized..

In particular, NEURC recommended that licensees engaged in the supply of electricity, centralized water supply and centralized sanitation, natural gas supply, distribution of natural gas to household consumers post updated information on each household consumer of utility services through their personal account on the PFU electronic services web portal for.

“Thus, the state is working to minimize the time that a person or family spends on assigning social benefits, and automates the process of receiving them as much as possible in one click in the electronic account on the website of the Pension Fund of Ukraine or in Dії,” the report says..

The implemented approach to the provision of social services is based on the best international practices of state support for vulnerable segments of the population. They are aimed at simplifying the process of interaction between the recipient of the service and the state, informing the citizen about the possibility of receiving the service even without prior contact with the state institution..

Earlier we wrote how Ukrainians can find out the amount of the subsidy online.