Perturbations in social networks, statements of the airline's general director, promises better to treat their customers - without video, this would not have happened. Nevertheless, United Express passengers in Chicago, who shot video on board the aircraft, violated US law, for which airlines had the right to take passengers off the voyage. This is written by forumdaily.

According to United policy, customers can take pictures or video with the help of small cameras or cell phones, provided that they are captured with the moments related to them. Photographing or photographing other clients or airline employees without their consent is prohibited. The same policy applies to passengers of American, Delta and Southwest.

Recently, a United employee canceled the booking of a passenger who recorded the video, challenging the need to pay $ 300 for baggage at the airport in New Orleans. After the publication of the corresponding video, the airline apologized, as "recorded on video is not the experience of use that we would like to offer our passengers".

Last month, JetBlue Airways employees called the police because of a passenger who recorded himself on video during a security check with the doors open in the cockpit. The passenger insisted that the airline has no rules against speaking on video during the flight. He was detained for more than an hour at the airport, and then released without charge of any charges.

Lawyers specializing in the First Amendment or the Law on Travels say that airlines usually can not limit photography or video recording at an airport, because this is a public place. But airlines have similar rights on board the aircraft, since private parties are not bound by the First Amendment.

Recall that the head of United Airlines Oscar Munoz said that the staff acted strictly according to instructions during the incident, during which the passenger was dragged out of the plane by force.

As reported, the reason for the incident was overbooking, when more tickets were sold on the flight than seats on the plane - several passengers were asked to leave the plane, but the man did not obey the crew's requirements.

In a letter to the staff quoted by the American media, Munoz stated that he was upset when he "saw and heard what happened". However, he noted, the passenger "interfered with others and behaved in a hostile way".

Earlier, the airline said that it was investigating an incident that caused a violent public reaction.