The gas company Naftogaz of Ukraine responded to numerous consumer complaints by publishing an explanation of why the meter readings transmitted by them are not entered into the system. News writes about it. finance. ua.

Consumers complain that they are forced to pay for services twice as much as the required level.

“Last month I handed over the meter readings, they didn’t look, they handed over their readings, now you have to pay twice as much,” the client complained.

Naftogaz explained that they formed the amount payable based on the consumption data that the oblgas entered into the OGTSU information system (the operating platform of the gas transmission system operator).

“The data on the platform, for its part, is uploaded by the GDS operator (oblgaz). Questions about the correctness of consumption volumes should be addressed to the GDS operator,” the companies said..

[see_also ids\u003d"

Earlier, NEURC decided that in the absence of actual indicators of the electricity meter, it is necessary to apply a reduction factor.