Naftogaz appealed to consumers: it is necessary to return the overpayments for May and transfer them again

05 July 2022, 12:12 | Economy 
фото с Зеркало недели

Naftogaz of Ukraine recommends that consumers who paid for May to suppliers operating under the Tvoy Gazsbyt brand and Odessagaz-Snabzhenie LLC return the money and transfer it to Naftogaz. Since from May 1, the resource was supplied by the Naftogaz company. This was reported by the publication "

“We recommend that you contact the previous supplier and write an application for a refund of the overpayment for May. These companies behaved irresponsibly towards their customers, issued them invoices that did not have the right to issue. People fell victim to this deal. Unfortunately, there is no other mechanism for refunding funds, except for an application to previous suppliers,” explained Galina Rusanevich, representative of the Marketing and Client Relations Department of Naftogaz of Ukraine..

According to her, consumers of suppliers of the brand "

In addition, she stressed that Naftogaz of Ukraine serves 1.3 million. Ukrainian households receiving gas from SE KyivGazEnergy, LUBNIGAZ-TRADING LLC, GAZ RESOURCE COMPANY LLC, Ternopolgorgaz LLC, UMANGAZ SBYT LLC and Cherkasygaz Sbyt LLC.

“Consumers of these companies for May and June must also pay to Naftogaz of Ukraine,” Rusanevich specified..

According to her, for this it is not necessary to expect a paper payment, which, under martial law, may arrive late, but it is enough to use the generated payment in your account on the Naftogaz website, which each consumer must issue..

Ukrposhta is under heavy load, there are not enough postmen, part of the territory is occupied, so payments may not reach certain regions. That is why we advise all clients to receive online payments, for which you just need to go to the Naftogaz of Ukraine website, register in your personal account, or go to the chat in instant messengers and get an online account there,"

She clarified that the payment is formed from the 11th to the 15th day of the month following the month of delivery, after which it can be paid.

“In order to check whether the consumer is in the HPC Naftogaz of Ukraine, you need to enter the EIS code on its website: the receipt by the consumer of a personal account means confirmation of its service by the Naftogaz company,” Rusanevich explained.

The company also noted that they would not apply any penalties due to delays in paying for gas, including those consumers who paid other suppliers for the resource supplied by Naftogaz in May..

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As ZN writes. UA, when the chairman of the board of Naftogaz of Ukraine told reporters about the victory of the “new” management and a profit of UAH 12 billion in 2021, lobbyists and opponents of bill No. 7427 and several other related topics broke their spears in the Rada. It is highly likely that this bill will be passed as a whole as a law one of these days.. However, not everything that is useful to Naftogaz is in favor of Ukraine.. Read about this in the article by Alla Eremenko, energy expert, special correspondent of the EnergoBusiness magazine - "

Источник: Зеркало недели