Apple recognized the problem with laptop keyboards

24 June 2018, 20:21 | Science and Health 
фото с glavnoe.ua

Apple on Friday announced the launch of a new MacBook and MacBook Pro maintenance program for a number of models, which affects a "small percentage of users" who are confronted with "sticky" or non-responsive keys on laptops. This is reported 9to5mac. com.

In the course of maintenance, specialists decide whether to replace individual buttons or the entire keyboard. Users of the "MacBooks" of the following models can contact Apple stores or authorized service centers where all troubleshooting problems with the buttons will be free of charge.

Anyone who has already paid for the repair of such defects, the money will be returned.

The four-year service program covers the following models: - MacBook (12 inch, early 2015) - MacBook (12 inches, early 2016) - MacBook (12 inches, 2017) - MacBook Pro (13 inches, 2016, two Thunderbolt ports 3) - MacBook Pro (13 inches, 2017, two Thunderbolt 3 ports) - MacBook Pro (13 inches, 2016, four Thunderbolt 3 ports) - MacBook Pro (13 inches, 2017, four Thunderbolt 3 ports - MacBook Pro 15 inches, 2016) - MacBook Pro (15 inches, 2017) All these models use keys with an Apple-designed "butterfly". It makes the key stroke extremely small and allows you to almost completely "drown" it in the case - it's not so much a key as a button.

On the one hand, innovation has allowed computers to be made record-breaking. On the other hand, many users complained that it is necessary to get used to typing on "Butterfly Buttons" anew, but, most importantly, they often fail. It is enough to get even dust particles into the mechanism, and pressing the button stops to register. In mid-May, users who were dissatisfied with problems with the keyboards of their expensive computers, filed a lawsuit against Apple.

The claim states that with problems due to a defective keyboard, thousands of users. At the same time, complainers believe, Apple was aware of the lack of design already at the time of release of devices with a "butterfly" keyboard on sale, and even at the development stage, but decided not to change anything.

Источник: glavnoe.ua